WAYZA TERMS & CONDITIONS

Effective Date: November 2025

Welcome to Wayza Group (PTY) LTD ("Wayza", "we", "us", "our"). These Terms & Conditions ("Terms") govern your access to and use of our services, including our website, mobile app, and AI-generated travel recommendations and bookings (collectively, the "Services").

1. Acceptance of Terms

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use our Services.

2. Eligibility

You must be at least 18 years old to use our Services. By using Wayza, you confirm that you meet this requirement.

3. Our Services

Wayza provides AI-assisted travel planning services, including:

  • Personalised travel itinerary generation
  • Booking recommendations (accommodation, transport, tours, etc.)
  • Location-aware suggestions based on power outages, safety, and events

Wayza does not operate any hotels, transport companies, or third-party service providers.

4. Bookings and Payments

  • Some bookings may be made directly via Wayza or redirected to third-party providers.
  • Prices are indicative and subject to change.
  • You are responsible for verifying details before completing a booking.
  • All payments are processed securely; Wayza does not store payment information.

5. Cancellations and Refunds

  • Cancellations and refund policies depend on third-party providers.
  • Wayza is not liable for non-refundable bookings.
  • Users are encouraged to review terms before confirming a booking.

6. User Responsibilities

  • You agree to provide accurate information when using our platform.
  • You may not use our Services for unlawful or harmful purposes.
  • You accept all risks associated with travel, including local disruptions.

7. Limitation of Liability

  • Wayza is not responsible for delays, cancellations, or service failures of third-party providers.
  • We are not liable for any loss, damage, or injury arising from your use of the Services.
  • All itineraries are suggestions; final responsibility lies with the user.

8. Intellectual Property

All content, branding, and technology used in the Services are owned by Wayza and may not be copied, reproduced, or used without our prior consent.

9. Modifications

Wayza may revise these Terms from time to time. Continued use of the Services after changes constitutes acceptance.

10. Governing Law

These Terms are governed by the laws of South Africa. Disputes shall be resolved in the courts of Gauteng Province.

11. Contact Us

If you have any questions, please contact:

Wayza Group (PTY) LTD

Reg No: 2025/558888/07

Email: info@usewayza.com

Address: Lenchen Avenue, Centurion, Gauteng, 0157