Privacy Policy
Last updated: November 2025
1. Introduction
Wayza ("we", "our", "us") operates an AI‑powered travel platform designed to help users plan, manage, and optimize travel experiences across Africa. This Privacy Policy explains how we collect, use, store, protect, and share your personal information when you use our website, mobile application, and related services (collectively, the "Services").
By using Wayza, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of data:
2.1 Personal Information
- Full name
- Email address
- Phone number
- Identification details (where required for bookings)
- Payment information (processed securely through third‑party providers)
2.2 Travel & Usage Information
- Itinerary preferences, locations, destinations, travel dates
- Transportation choices and history
- Bookings made through Wayza
2.3 Device & Technical Information
- IP address, device ID, browser type
- App usage statistics
- Cookies and similar tracking technologies
2.4 Location Data
- Real‑time or approximate location, if you enable location services
3. How We Use Your Information
We use your information to:
- Provide and personalise travel recommendations
- Create dynamic itineraries and manage bookings
- Facilify transport from point A to B
- Improve our AI algorithms and platform performance
- Process payments and send confirmations
- Provide customer support
- Comply with legal and regulatory obligations
4. Legal Basis for Processing (For Applicable Jurisdictions)
We process your data based on:
- Your consent
- Performance of a contract
- Legitimate business interests
- Legal obligations
5. Sharing Your Information
We may share your information with:
- Travel partners (e.g., hotels, transportation services)
- Payment processors
- Service providers supporting our platform
- Legal authorities when required by law
We never sell your personal data.
6. Data Security
We use industry‑standard security measures to protect your data, including encryption, access controls, and secure servers. However, no system is 100% secure.
7. Data Retention
We retain your information only as long as necessary to provide our Services or comply with legal requirements.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your data
- Update or correct your information
- Request deletion
- Withdraw consent
- Object to certain processing
- Request data portability
Contact us at: info@usewayza.com
9. Children's Privacy
Wayza does not knowingly collect data from children under 16.
10. International Data Transfers
Your data may be stored or processed in multiple countries. We ensure adequate safeguards.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of material changes.